FAQ
BUYING GUIDE
What size should I order?
When it comes to sizing for a kimono, fit matters. Weāll help you find the right kimono and training gear so you can perform your best on the mats.
Not sure what size kimono you are? Our size charts can help you determine the best fit for all of our kimonos, clothing, and gear. You can navigate to our size charts below, including size charts for Men/Unisex, Women and Youth Kimonos.
Measurements for no-gi and other clothing items can be found in each product listing.
Please click the Size Chart for measurements. The Size Chart is located on all of our product pages
How do I clean my kimono?
Gracie Barra Kimonos are high quality training products that should be taken care of regularly. When cared for properly, they will be durable and comfortable to train in for a very long time before deteriorating.
Washing Before First Use
Blue / Pink Kimono*:
- Fill your washer with cold water.
- Fully submerge your kimono in the water.
- Let it soak for 20-30 minutes. After 20-30 minutes have passed, start the wash cycle.
- Wash on cold/gentle cycle.
* While these steps are most important for colored kimonos, they are still best practice to use when washing your white kimonos as well.
Washing After First Use:Ā
Wash Your Kimono After Each Use!
- Turn your Gi inside out and tie your pants strings.
- Wash in Cold Water, use color-safe / mild detergent for blue and pink gis especially.
- Add no more than Ā¼ cup of vinegar to control odors and bacteria (if needed).
- Use a gentle setting.
- Line/Hang dry in a dry room (if indoors) out of direct sunlight and in the shade (if outdoors).
- If you need to put it in the dryer, use air tumble setting OR low heat setting.
Note: Always wash your kimono promptly after training. Never let your kimono sit inside your gym bag or in your car. This will encourage odors and bacteria growth.
DO NOT
- Bleach
- Use hot water
- Dry in sun
- Dry on high heat in dryer
- Let your kimono sit inside your bag or car after use
Odors
If your kimono / gi has an unpleasant odor, allow it to soak in a basin full of water with Ā¼ vinegar solution for several hours before washing, or add Ā½ cup of baking soda when you wash it.
DISCLAIMER
Your kimono is not going to last forever. The more you train, the more you use it, the quicker it will wear out. This is good! It means that you are working hard and training hard.Your blue or pink kimono will fade over time, this is normal wear and tear. The more you use it and the more you wash it, the colorfast will gradually fade. This will happen with any colored gi, and means that you are working hard and training hard!
Non-kimono cleaning guides
Items that contain Velcro, such as shorts & packs:
Connect Velcro together before washing, so that the integrity of the Velcro mesh does not degrade over time.
Can I buy a kimono without the Gi pants?
Kimonos are sold as a uniform with the Kimono Top and the Gi Pants Bottoms.
We offer pants separately, and the top is sold as a set.
Does GB Wear provide a student/police/military/fireman/first responder discount?
We would like to thank you for your service! At this time, GB Wear does not provide a Student/Police/Military/Fireman/First Responder Discount.
When will this item be restocked?
If the item will be restocked, a date of restocking will be provided on the product page.
Select āNotify Me When AvailableāĀ under an out-of-stock item listing to enter your email and size for email notifications when an item is restocked.
However, if the item isĀ Limited Edition, the product will most likely not be restocked.
What is limited edition?
We sometimes want to release celebratory products in the spirit of Gracie Barra.
Whether these are anniversaries of milestones of our global brand, or something we are passionate about, we have limited time products that are only available for a short period.
ORDER MANAGEMENT AND DELIVERY
How do I track my order?
The most accurate and current information for your GB Wear order is always available within your account at the following link:
After your order ships, you can track your shipment(s) and see which carrier is delivering your package(s) anytime by visitingĀ Your Account.
Please note, that if you order multiple items, you may get multiple deliveries.
For each shipment, weāll send you a shipping confirmation email with the carrier tracking number and a link to track the shipment.
Who should I contact about order tracking and delivery?
After your order leaves our facility, we wonāt have any additional information beyond what you see when you track your package(s). If you have delivery-related questions during shipment or want more specific tracking information, please use the following carrier portals we have linked for you to track your order:
Where do I find my estimated delivery date?
Youāll see an estimated order delivery date during checkout, on your order status page, and when you track your order.
Because this date is an estimate, your order could be delivered shortly before or shortly after this date.
Why hasnāt my tracking information been updated?
Donāt worry if your tracking information doesnāt immediately populateāthe carrier sometimes takes up to 48 hours to activate the tracking information.
Please check back periodically, as the tracking information should update soon.
Why is my order delayed?
We do our absolute best to deliver your order on time, but enhanced safety practices and high order volume may occasionally slow us down.
After the order ships, your package could be delayed by delivery issues like severe weather, an incomplete delivery address, or regional service delays.
Why was only part of my order delivered?
If you order multiple items, you may get multiple deliveries.
Weāll send you a shipping confirmation email for each shipment, so youāll know exactly what to expect and when to expect it.
What should I do if my order is marked as delivered but I didnāt receive it?
For the fastest service, please contact the carrier directly.
Sometimes carrier tracking information updates prematurely, and your package could be delivered within 24 hours.
If itāsĀ still beforeĀ your estimated delivery date, please hold tight, your package is on the way.
If itāsĀ afterĀ your estimated delivery date, please contact the carrier for more information.
Can I change the delivery address on my order?
No, our team moves quickly to process and ship your orderāwe cannot change your order or your delivery address.
However, after your order ships, you can contact the carrier directly to see if they can update the address or redirect the package to a pickup facility.
Does GBW USA ship orders to Brazil?
GB Wear does not ship to Brazil. For order processing, please visit Gracie Barra Wear Brazil
How can I cancel or change my order?
You can't make changes, but you can cancel an order within 30 minutes of placing it.
To cancel an order, first go to your orders page. If youāre not signed in, youāll need to enter your order number from your order confirmation email, along with your email address.
Next, open the order you want to cancel, then tap or click the āCancelā button and follow the prompts.
ACCOUNT AND BILLING
Where is my refund?
Once we receive your return, it usually takes us 3-5 business days to process it and issue a refund.
Weāll email you to let you know when weāve initiated the refund, but it may take additional time for your account to reflect the funds (credit cards, debit cards, Apple Pay, and PayPal: Up to 10 additional days).
How do I change my email address?
This action can only be completed by our staff.Ā
Contact us atĀ gbwear@graciebarra.comĀ and weāll update your accounts primary email accordingly.
How do I change my password?
- Tap the account icon on the menu in the upper right corner.
- Tap or click āForgot Password?ā
Afterwards, you will be sent an email with instructions on how to reset your password.
What is GB Wearās return policy?
Our full policy can be found here: https://graciebarrawear.com/pages/returns-exchanges