FAQ
BUYING GUIDE
What size should I order?
When it comes to sizing for a kimono, fit matters. We’ll help you find the right kimono and training gear so you can perform your best on the mats.
Not sure what size kimono you are? Our size charts can help you determine the best fit for all of our kimonos, clothing, and gear. You can navigate to our size charts below, including size charts for Men/Unisex, Women and Youth Kimonos.
Measurements for no-gi and other clothing items can be found in each product listing.
Please click the Size Chart for measurements. The Size Chart is located on all of our product pages
How do I clean my kimono?
Gracie Barra Kimonos are high quality training products that should be taken care of regularly. When cared for properly, they will be durable and comfortable to train in for a very long time before deteriorating.
Washing Before First Use
Blue / Pink Kimono*:
- Fill your washer with cold water.
- Fully submerge your kimono in the water.
- Let it soak for 20-30 minutes. After 20-30 minutes have passed, start the wash cycle.
- Wash on cold/gentle cycle.
* While these steps are most important for colored kimonos, they are still best practice to use when washing your white kimonos as well.
Washing After First Use:
Wash Your Kimono After Each Use!
- Turn your Gi inside out and tie your pants strings.
- Wash in Cold Water, use color-safe / mild detergent for blue and pink gis especially.
- Add no more than ¼ cup of vinegar to control odors and bacteria (if needed).
- Use a gentle setting.
- Line/Hang dry in a dry room (if indoors) out of direct sunlight and in the shade (if outdoors).
- If you need to put it in the dryer, use air tumble setting OR low heat setting.
Note: Always wash your kimono promptly after training. Never let your kimono sit inside your gym bag or in your car. This will encourage odors and bacteria growth.
DO NOT
- Bleach
- Use hot water
- Dry in sun
- Dry on high heat in dryer
- Let your kimono sit inside your bag or car after use
Odors
If your kimono / gi has an unpleasant odor, allow it to soak in a basin full of water with ¼ vinegar solution for several hours before washing, or add ½ cup of baking soda when you wash it.
DISCLAIMER
Your kimono is not going to last forever. The more you train, the more you use it, the quicker it will wear out. This is good! It means that you are working hard and training hard.Your blue or pink kimono will fade over time, this is normal wear and tear. The more you use it and the more you wash it, the colorfast will gradually fade. This will happen with any colored gi, and means that you are working hard and training hard!
Non-kimono cleaning guides
Items that contain Velcro, such as shorts & packs:
Connect Velcro together before washing, so that the integrity of the Velcro mesh does not degrade over time.
Can I buy a kimono without the Gi pants?
Kimonos are sold as a uniform with the Kimono Top and the Gi Pants Bottoms.
We offer pants separately, and the top is sold as a set.
Does GB Wear provide a student/police/military/fireman/first responder discount?
We would like to thank you for your service! At this time, GB Wear does not provide a Student/Police/Military/Fireman/First Responder Discount.
When will this item be restocked?
If the item will be restocked, a date of restocking will be provided on the product page.
Select “Notify Me When Available” under an out-of-stock item listing to enter your email and size for email notifications when an item is restocked.
However, if the item is Limited Edition, the product will most likely not be restocked.
What is limited edition?
We sometimes want to release celebratory products in the spirit of Gracie Barra.
Whether these are anniversaries of milestones of our global brand, or something we are passionate about, we have limited time products that are only available for a short period.
Limited items will have “Limited” badges in the product search and product pages for easy viewing
ORDER MANAGEMENT AND DELIVERY
Does GB Wear Ship to PO Boxes?
No, we do not ship to PO Boxes at this time.
Can I make changes to my order?
You can't make changes, but you can cancel an order during business hours if it is still unfulfilled.
Please email customer service gbwear@graciebarrawear.com your order number and that you would like to cancel.
How can I cancel my order?
To cancel your order, please contact our customer service team via live chat or email us at gbwear@graciebarrawear.com
How do I track my order?
The most accurate and current information for your GB Wear order is always available within your account at the following link: My Account
After your order ships, you can track your shipment(s) and see which carrier is delivering your package(s) anytime by visiting Your Account.
Please note, that if you order multiple items, you may get multiple deliveries.
For each shipment, we’ll send you a shipping confirmation email with the carrier tracking number and a link to track the shipment. After your order ships, tracking information is sent to you through Email. You can use this link to track your package.
If you believe there is an error, please contact customer service through our live chat or by emailing us at gbwear@graciebarrawear.com
Who should I contact about order tracking and delivery?
After your order leaves our facility, we won’t have any additional information beyond what you see when you track your package(s). If you have delivery-related questions during shipment or want more specific tracking information, please use the following carrier portals we have linked for you to track your order:
Where do I find my estimated delivery date?
You’ll see an estimated order delivery date during checkout, on your order status page, and when you track your order.
Because this date is an estimate, your order could be delivered shortly before or shortly after this date.
Why hasn’t my tracking information been updated?
Don’t worry if your tracking information doesn’t immediately populate—the carrier sometimes takes up to 48 hours to activate the tracking information.
Please check back periodically, as the tracking information should update soon.
Why is my order delayed?
We do our absolute best to deliver your order on time, but enhanced safety practices and high order volume may occasionally slow us down.
After the order ships, your package could be delayed by delivery issues like severe weather, an incomplete delivery address, or regional service delays.
Why was only part of my order delivered?
If part of your order was delivered, it's because some items were not available at the time of processing. We aim to get as much of your order out as quickly as possible.
For any issues, our customer service team will reach out within 1-2 business days to provide further assistance and address your concerns.
What should I do if my order is marked as delivered but I didn’t receive it?
Contact the Carrier Directly: For the fastest service, please go to the carrier's website (e.g., UPS) and use your tracking number to locate your package.
Check Tracking Information: Sometimes carrier tracking updates prematurely. If your package is marked as delivered but you haven’t received it within 24 hours, please hold tight—it may still be on its way.
If Delivered Late: After the estimated delivery date, contact the carrier for more details or assistance.
What is GB Wear’s return policy?
Our full policy can be found here: https://graciebarrawear.com/pages/returns-exchanges
Can I change the delivery address on my order?
No, we cannot change your delivery address. However, after your order ships:
Contact the carrier directly through their website. Use the Carrier website to:
- Update the delivery address.
- Schedule a new delivery time.
- Arrange for pickup at a nearby UPS location if you missed a delivery attempt.
After First Delivery Attempt: If there’s a notice left by the carrier, follow the instructions provided (e.g., change delivery address, schedule a pickup, or reschedule delivery).
Does GBW USA ship orders Internationally?
Yes, GBW USA ships internationally! However, customers are responsible for paying any Customs fees and duties charged by their country. For a smoother experience, we recommend shopping our website in your region to avoid additional charges.
If you have any questions about customs or need assistance with your order, feel free to reach out to our customer service team!
Select your region below:
ACCOUNT AND BILLING
Where is my refund?
Once we receive your return, it usually takes us 3-5 business days to process it and issue a refund.
We’ll email you to let you know when we’ve initiated the refund, but it may take additional time for your account to reflect the funds (credit cards, debit cards, Apple Pay, and PayPal: Up to 10 additional days).
How do I change my email address?
This action can only be completed by our staff.
Contact us at gbwear@graciebarrawear.com and we’ll update your accounts primary email accordingly.
How do I change my password?
- Tap the account icon on the menu in the upper right corner.
- Tap or click “Forgot Password?”
Afterwards, you will be sent an email with instructions on how to reset your password.